Austin’s Precision IT for Clinics, Offices, and Professionals
Built for Businesses That Can’t Afford Downtime
I don’t do “quick fixes.” I design and maintain networks so stable you’ll forget what stress feels like. My systems are engineered for reliability, visibility, and long-term peace of mind.
Core Services
🩺 Medical & Professional Offices
- HIPAA-compliant network architecture
- Dual-ISP failover (internet never goes down)
- Secure VLANs for staff, guests, and medical devices
- Remote uptime monitoring and alerts
- Cloud backups and device protection
⚙️ Network Design & Installation
- Enterprise-grade Ubiquiti hardware configuration
- Complete documentation and labeling
- WiFi heat mapping and optimization
- Structured cabling and switch integration
🔐 Cybersecurity & Compliance
- HIPAA-grade Cloudflare threat protection
- Automatic firmware and security updates
- Segmented networks to isolate risks
- Data protection policies and staff security training
💼 Managed IT Plans
- 24/7 monitoring and proactive maintenance
- Monthly on-site health checks
- Priority support and same-day response
- All equipment fully managed and warrantied
Why Tucker’s Help Desk
I go deeper than the average IT guy.
I study every wire and every signal until I know exactly what’s happening in your system. That means projects take longer, but the results last for years and save 10x the cost in downtime and frustration.
Like good barbecue, reliability takes time — and I do it low and slow so it’s perfect the first time.
Former Senior IT Specialist at Firefly Aerospace, where I helped design the infrastructure behind rockets, satellites, and lunar landers. I bring that same precision to Earth — into your office network.
Service Rates
| Service Type | Description | Rate |
|---|---|---|
| Scheduled | By appointment | $125/hr |
| Same-Day | Urgent response | $250/hr |
| Weekends | After hours or emergencies | $300/hr |
Industries Served
- Cardiology & Medical Clinics
- Dental Practices
- Physical Therapy Centers
- Law & Accounting Offices
- Wellness Studios
- Restaurants using Toast POS
Ready for Reliability?
Book a Network Reliability Assessment — I’ll review your setup, identify weak points, and show you how to build a system that never panics.
📞 281-795-2809
✉️ tucker@tuckershelpdesk.com