Tucker’s Help Desk
Austin’s Most Thorough IT Professional for Clinics, Offices, and Restaurants
The cardiologist watches your heartbeat. Who’s watching his?
When your network fails, your whole business feels it. I build nervous systems for offices — intelligent, self-healing networks that stay up when everything else goes down.
What I Do
I’m Tucker, owner of Tucker’s Help Desk and former Senior IT Specialist at Firefly Aerospace. I don’t do “quick fixes.” I build infrastructure that lasts.
Services include:
- Enterprise-grade Wi-Fi and wired networking
- Dual-ISP failover and continuous uptime monitoring
- Microsoft 365, VOIP, and remote access setup
- HIPAA-compliant security for clinics
- Toast POS installation and support
- Structured cabling, labeling, and cleanup
I go deeper than the average IT guy. My brain connects patterns most people miss, so the systems I design don’t just work — they endure.
Like good barbecue, my process is low and slow, and the flavor lasts for years.
Recent Projects
Austin Cardiology Clinic
“Tucker is amazing. He has been our reliable IT support. Always pleasant, honest and reliable. Highly recommended!” ⭐⭐⭐⭐⭐
The Dahlia Café
“He got our business back up and running when no one else could. Professional, efficient, friendly.” ⭐⭐⭐⭐⭐
Rates
💼 $125/hr scheduled
⚡ $250/hr same-day
🌙 $300/hr after hours or weekends
No trip fees. No contracts. Just integrity and results.
The Tucker’s Help Desk Promise
When you hire me, you’re not getting an IT guy — you’re getting a partner who will understand your entire system down to the wire.
I study. I test. I document. I deliver peace of mind.